Legion Collectibles – Refunds & Returns Policy

At Legion Collectibles, your satisfaction is our top priority. We strive to provide you with high-quality products and an exceptional shopping experience. Below, you will find our Refunds & Returns Policy, which outlines the guidelines for returning products to us.

1. Returns Eligibility

We accept returns for products that are unused, unopened, and in their original packaging. However, due to sanitary and quality-control reasons, we cannot accept returns if the package has been opened or the product has been used. Please make sure to thoroughly inspect your order upon arrival before opening any sealed packaging.

2. Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the product. We may request photographic evidence of the damage or defect to facilitate the return process. Once approved, we will provide instructions on how to return the damaged or defective item, and we will gladly replace it for you.

3. Incorrect Orders

If you receive an incorrect item in your order, please notify us within 7 days of receiving the package. We will work with you to arrange a return and issue a replacement or a refund, depending on your preference.

4. Non-Returnable Items

For the safety and well-being of all our customers, certain items are non-returnable due to sanitary reasons. These include, but are not limited to:

• Personal care products

• Cosmetics

• Intimate apparel

• Any products that come into direct contact with the skin or body

Please review product descriptions carefully before making a purchase.

5. Refunds Processing

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7 business days.

⚠️ Please note:

• Shipping fees are non-refundable.

• Return-shipping costs are the responsibility of the customer, unless the return is due to our error (damaged, defective, or incorrect items).

6. How to Initiate a Return

If you believe your return meets the eligibility criteria above, please contact our customer support team:

📧 Email: legioncollectibles@outlook.com
🌐 Website: legioncollectibles.com → Contact Us

Our representatives will guide you through the return process and provide further assistance.

7. Packaging Your Return

When returning an eligible item, please ensure it is securely packaged to avoid damage during transit. We recommend using a trackable shipping service for your return to ensure its safe arrival.

8. Exchanges

As we do not accept returns for opened items due to sanitary reasons, we cannot process direct exchanges for such products. If you received a damaged, defective, or incorrect item, please follow the instructions under Sections 2 and 3 for resolution.

If you have any questions or concerns about our Refunds & Returns Policy, please don’t hesitate to reach out to us at legioncollectibles@outlook.com or visit legioncollectibles.com → Contact Us.

Thank you for shopping with Legion Collectibles!

— The Legion Collectibles Team